"You hit a home run, Lisa!"

 

Jim, Schneider, Fire Chief of the Kent Fire Department RFA, recently attended a keynote I gave at a graduation ceremony. He was kind enough to share his feedback with me.

 

“Your passion is contagious, your message is powerful and your presentation was entertaining! Your approach to life’s challenges, and the spirit you displayed, challenged everyone in attendance. You hit a home run!”

 

 

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Featured Tip

We are often attention thieves. When we say “I”, “me”, “my” in a conversation, we redirect the focus back on ourselves. Effective interpersonal communication keeps the focus on THEM.

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