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What is a servant-leader?

11 of the top Fortune 500 companies have adopted the corporate model of servant-leadership, including Starbucks, Southwest Airlines, and Men’s Warehouse. So what is it? At its foundation, servant-leadership is a corporate model that is take the power out of the hands of the powerful and creates what Greenleaf called “legitimate power” – power derives from employees who feel empowered themselves. Here is a YouTube video created by The Voso Impact that introduces the concept to attorneys. See what you think.

 

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There are times when you need to take your discussion out of the virtual world and make a phone call. If things become very heated, a lot of misunderstanding occurs, or when you are delivering very delicate news then the best way is still face-to face.


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