tips

Learning to read body language signals not only makes you more acutely aware of how others try to dominate and manipulate, it also teaches us to be more sensitive to other people’s feelings and emotions.

Tip 20


But vs. And. When we say “I understand what you’re saying, but…..” we are negating what say said before the “but.” Try using “and” instead. For example: “This must be important to you and it is to me as well…”

Tip 19


We are often attention thieves. When we say “I”, “me”, “my” in a conversation, we redirect the focus back on ourselves. Effective interpersonal communication keeps the focus on THEM.

Tip 18


Smiles are controlled by two sets of muscles: one set connect to the corners of the mouth; the second pulls the eyes back. A natural smile produces characteristic wrinkles around the eyes – insincere people smile only with their mouth.

Tip 17


No matter how advanced our technology becomes, there is one thing that remains constant….people. There will always be human beings on the receiving end of
the messages we send.

Tip 16


First impressions are the “love-at-first-sight” of the business world. These first meetings are our first and sometimes only opportunity to provide someone with a sense of who we are.

Tip 15


“If you are not serving the customer, your job is to be serving someone who is.” – Unknown

Tip 14


One way to help ensure a positive first impression is to give off positive energy. Try saying “It is a PLEASURE to meet you.” The “r” in pleasure uses the same muscles we use to smile!

Tip 13


Body language accounts for between 60 and 80 percent of the initial opinion made about a mew person. And that opinion in made in a matter of seconds.

Tip 12


“I will greet each new acquaintance with an openness to learn more about the person, a willingness to help, and an offer to stay in touch.” Buzz Gordon, Effective Networking for Busy People

Tip 11


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