First Impressions podcast, part 4

Contact – How effective is your handshake?  People are two times more likely to remember us if we shake hands when we meet them so having a good handshake as a part of your communication repertoire is important.

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Featured Tip

But vs. And. When we say “I understand what you’re saying, but…..” we are negating what say said before the “but.” Try using “and” instead. For example: “This must be important to you and it is to me as well…”

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