Posts in Business Communications
What is a servant-leader?
11 of the top Fortune 500 companies have adopted the corporate model of servant-leadership, including Starbucks, Southwest Airlines, and Men’s Warehouse. So what is it? At its foundation, servant-leadership is a corporate model that…Read more
Personality can predict leadership effectiveness
Research reveals that personality characteristics can predict leadership effectiveness and by extension organizational outcomes. Of particular relevance to the study of effective leadership is how the “dark side” or dysfunctional aspects of personality can…Read more
Why do you need a communications audit?
Understanding organizational communicative process is empowering, because it allows people to determine which events are their responsibility, those events outside their control and to discover new strategies for responding effectively. Effective communication is essential…Read more
Are your values in sync with your organization’s?
“All organizations face at least one fundamental tension: a tension between individual members’ needs and the needs of their organizations” (Conrad & Poole, 2005, p. 14). When was the last time you thought about…Read more
Poor communications costs you
“Poor communication costs an organization greatly. It contributes to negativity and poor morale, and leads to decreased productivity, unsatisfactory work relationships, decreased profits, and high staff turnover.” (Fuimano, 2004, p. 12) While virtually all…Read more
First Impressions podcast, part 6
Final Remarks – We control our first impressions so remember to do the self-check: smile genuinely, give a good hand squeeze, and say “It is a pleasure to meet you.”
First Impressions podcast, part 5
Opening Lines – Speak in a manner that is clear, crisp and relaxed, and practice using “It is a pleasure to meet you.”
First Impressions podcast, part 4
Contact – How effective is your handshake? People are two times more likely to remember us if we shake hands when we meet them so having a good handshake as a part of your…Read more
First Impressions podcast, part 2
Importance of First Impressions. In the 5 seconds it takes to make one, the person only sees a little sample of you, but that sample represents 100% of what they know about you.
First Impressions podcast, Part 1
Making a great first impression is the most important tool we have in our communications toolbox.
