What is a servant-leader?

11 of the top Fortune 500 companies have adopted the corporate model of servant-leadership, including Starbucks, Southwest Airlines, and Men’s Warehouse. So what is it? At its foundation, servant-leadership is a corporate model that is take the power out of the hands of the powerful and creates what Greenleaf called “legitimate power” – power derives from employees who feel empowered themselves. Here is a YouTube video created by The Voso Impact that introduces the concept to attorneys. See what you think.

 

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Featured Tip

5 ways to enhance your internal customer service (co-workers, other departments, suppliers/vendors)

  1. Listen carefully & empathically with your ears, eyes and heart
  2. Be polite by adding “please,” “thank you,” or “my pleasure”
  3. If a co-worker has a problem with your work, inquire, apologize, & work to resolve it quickly
  4. Lead with a positive
  5. Communicate concerns directly & minimize talking behind backs
email info@vosoimpact.com phone 253-517-5643