Lead with your head and your heart

One common indicator of leader effectiveness is the extent to which the performance of the team or organizational unit is enhanced and the attainment of goals is facilitated.   Obtaining optimal results within an organization requires transcendence to an integrated approach to viewing an organization and conflict.  To be effective leaders, lead with both the head and the heart.

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Featured Tip

One way to help ensure a positive first impression is to give off positive energy. Try saying “It is a PLEASURE to meet you.” The “r” in pleasure uses the same muscles we use to smile!

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