Lead with your head and your heart

One common indicator of leader effectiveness is the extent to which the performance of the team or organizational unit is enhanced and the attainment of goals is facilitated.   Obtaining optimal results within an organization requires transcendence to an integrated approach to viewing an organization and conflict.  To be effective leaders, lead with both the head and the heart.

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Human capacity development is the process by which individuals, groups, organizations, institutions, and societies develop their abilities – both individually and collectively – to set and achieve objectives, perform functions, solve problems and to develop the means and conditions required to enable this process.

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