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First Impressions podcast, part 5

Opening Lines – Speak in a manner that is clear, crisp and relaxed, and practice using “It is a pleasure to meet you.”

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Featured Tip

But vs. And. When we say “I understand what you’re saying, but…..” we are negating what say said before the “but.” Try using “and” instead. For example: “This must be important to you and it is to me as well…”


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