Opening Lines – Speak in a manner that is clear, crisp and relaxed, and practice using “It is a pleasure to meet you.”
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First Impressions podcast, part 5
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Featured Tip
There are times when you need to take your discussion out of the virtual world and make a phone call. If things become very heated, a lot of misunderstanding occurs, or when you are delivering very delicate news then the best way is still face-to face.
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