First Impressions podcast, part 4

Contact – How effective is your handshake?  People are two times more likely to remember us if we shake hands when we meet them so having a good handshake as a part of your communication repertoire is important.

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Featured Tip

There are times when you need to take your discussion out of the virtual world and make a phone call. If things become very heated, a lot of misunderstanding occurs, or when you are delivering very delicate news then the best way is still face-to face.

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