First Impressions podcast, part 4

Contact – How effective is your handshake?  People are two times more likely to remember us if we shake hands when we meet them so having a good handshake as a part of your communication repertoire is important.

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Featured Tip

Email flaming often occurs because the informality of the communication medium; the absence of a buffering “time lag” that might moderate response; and a lack of nonverbal feedback that might moderate and augment the interpretation.

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