First Impressions podcast, part 4

Contact – How effective is your handshake?  People are two times more likely to remember us if we shake hands when we meet them so having a good handshake as a part of your communication repertoire is important.

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Featured Tip

When we say “I understand what you’re saying, but…..” what are we saying? But = negation. Try building a bridge between your thoughts using “and” versus “but.”

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