First Impressions podcast, part 4

Contact – How effective is your handshake?  People are two times more likely to remember us if we shake hands when we meet them so having a good handshake as a part of your communication repertoire is important.

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Human capacity development is the process by which individuals, groups, organizations, institutions, and societies develop their abilities – both individually and collectively – to set and achieve objectives, perform functions, solve problems and to develop the means and conditions required to enable this process.

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