First Impressions podcast, part 4

Contact – How effective is your handshake?  People are two times more likely to remember us if we shake hands when we meet them so having a good handshake as a part of your communication repertoire is important.

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Featured Tip

Smiles are controlled by two sets of muscles: one set connect to the corners of the mouth; the second pulls the eyes back. A natural smile produces characteristic wrinkles around the eyes – insincere people smile only with their mouth.

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