Body Language – Making a good impression means making someone feel positively toward you and a lot of that is governed by our body language.
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First Impressions podcast, part 3
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Featured Tip
5 ways to enhance your internal customer service (co-workers, other departments, suppliers/vendors)
- Listen carefully & empathically with your ears, eyes and heart
- Be polite by adding “please,” “thank you,” or “my pleasure”
- If a co-worker has a problem with your work, inquire, apologize, & work to resolve it quickly
- Lead with a positive
- Communicate concerns directly & minimize talking behind backs
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