Customized Training Testimonials

“The best thing you can do for yourself in business is hire Lisa! Her innovative and insightful tips on making a first impression, public speaking and interviewing skills will help even the most seasoned professional. We recently had her do a mini-series for our Good Morning Kent monthly breakfast and those who attended were challenged and came away with tools to build their businesses. Our members who attended the mini-series said that this event was worth their membership alone.”

Andrea Keikkala

Executive Director
Kent Chamber of Commerce

“Lisa puts together creative presentations that are entertaining and offer skills for immediate use. After attending a few of Lisa’s trainings, we made the decision to retain her to help create a halfday customer service training. She achieved rave reviews from the participants, which is no easy feat.”

Roger Elmore

Senior Vice President
First Savings Bank Northwest

“I have attended many training seminars over my 40 year banking career, but none with the interaction, depth of knowledge depth and level of energy you provided, Lisa. I never once caught myself being board or nodding off. We hired you for our “Who’s First?” customer service program training to my staff of 20. Even though they came in on a Saturday, I got nothing but positive feedback from the staff on the training content and your level of energy. Thank you for going above and beyond our expectations in all you have done for us, Lisa. ”

Marva Bradley

Vice President, Deposit Operations
First Savings Bank Northwest

Featured Tip

5 non-monetary ways to motivate your employees:

  1. authentic management and leadership whose behavior is consistent and genuine
  2. proactive and regular communication
  3. high-quality training and development
  4. regular appraisal and positive feedback – restating business objectives and recognizing your staff’s contribution
  5. requests for feedback, either in person or via staff surveys, on how employees feel about their roles, the support they get, and improvements to the business
email info@vosoimpact.com phone 253-517-5643