Posts in News
What is a servant-leader?
11 of the top Fortune 500 companies have adopted the corporate model of servant-leadership, including Starbucks, Southwest Airlines, and Men’s Warehouse. So what is it? At its foundation, servant-leadership is a corporate model that…Read more
Choose the tools you use
Maya Angelou once said “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” We are all equipped with tools to enrich…Read more
Lead with your head and your heart
One common indicator of leader effectiveness is the extent to which the performance of the team or organizational unit is enhanced and the attainment of goals is facilitated. Obtaining optimal results within an organization…Read more
Personality can predict leadership effectiveness
Research reveals that personality characteristics can predict leadership effectiveness and by extension organizational outcomes. Of particular relevance to the study of effective leadership is how the “dark side” or dysfunctional aspects of personality can…Read more
Why do you need a communications audit?
Understanding organizational communicative process is empowering, because it allows people to determine which events are their responsibility, those events outside their control and to discover new strategies for responding effectively. Effective communication is essential…Read more
Are your values in sync with your organization’s?
“All organizations face at least one fundamental tension: a tension between individual members’ needs and the needs of their organizations” (Conrad & Poole, 2005, p. 14). When was the last time you thought about…Read more
We all need to connect
Our basic need for human connectivity is the same regardless of whether we are referring to computer mediated communication (CMC) or face to face (FtF) communication. We strive to connect with people, to be…Read more
Segments from my keynote “Positive Choices to Success”
What happens when the going gets tough? When the pressure is on and there is no clear answer or choice? In recent years, I found myself navigating through some dramatic life changes…I moved, started…Read more
Perhaps you can relate?
Due to the high-conflict nature of the legal profession, the field seems to attract certain dysfunctional personalities and, as a direct consequence, certain oppressive leadership styles. Hogan and Hogan (2001) assert that dysfunctional managers…Read more
Who gave us permission to stop treating people as human beings?
Recently we witnessed our fellow US citizens running toward imminent danger of their own lives to help with the injured at the Boston Marathon bombing. The courage and compassion exhibited by these would-be heroes…Read more