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Whether you are in a networking situation or a business meeting, the first impression you make is critical to

Listening is a Powerful Tool In the corporate environment, employees and managers at all levels like to feel like…Read more

1. Font size and format • Is it readable and universal? PDF format is generally a good choice. •

Though I speak to many diverse groups of students and professionals, I am always humbled by the feedback I

Featured Tip

What actions can we take to help calm others? Lean forward, use meaningful eye contact, and use a softer “fleece blanket” voice.

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