Importance of First Impressions. In the 5 seconds it takes to make one, the person only sees a little…Read more

Making a great first impression is the most important tool we have in our communications toolbox.

As more communication tools like social media become available to us, I’m noticing that the quality of our communication

As part of my high school and college speech teams, I learned that much of communication is performance training.

Whether your staff is talking to a customer for the first or the hundredth time, the impression they leave

I am often asked to give keynote addresses at graduation ceremonies, chamber of commerce events and association meetings. I

If you’ve ever taken one of my classes, you’ve heard me talk about the “ju ju bucket.” To me,

One of the corporate communication classes I teach is on how to give an effective presentation. This class is

Featured Tip

Learning more about baseline human behavior begins with an extensive analysis of the face – learn to spot “leaked” emotions.

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