“I have attended many training seminars over my 40 year banking career, but none with the interaction, depth of knowledge depth and level of energy you provided, Lisa. I never once caught myself being board or nodding off. We hired you for our “Who’s First?” customer service program training to my staff of 20. Even though they came in on a Saturday, I got nothing but positive feedback from the staff on the training content and your level of energy. Thank you for going above and beyond our expectations in all you have done for us, Lisa. ”