Through fun, insightful courses and presentations, Lisa Voso teaches people how to motivate and influence others with their communications. Find out more about Voso Impact's communication training services:


“I have attended many training seminars over my 40 year banking career, but none with the interaction, depth of knowledge depth and level of energy you provided, Lisa. I never once caught myself being board or nodding off. We hired you for our “Who’s First?” customer service program training to my staff of 20. Even though they came in on a Saturday, I got nothing but positive feedback from the staff on the training content and your level of energy. Thank you for going above and beyond our expectations in all you have done for us, Lisa. ”

Marva Bradley

Vice President, Deposit Operations
First Savings Bank Northwest
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Read the video transcript (+)


You already know the stress and headaches you and your team members experience when you have ineffective communication.

The Voso Impact will help you transform these communication problems into opportunities for success.

Because the success of a company relies on its team members working together, the Voso Impact training helps develop a strong sense of community within your company.

The Voso Impact will enhance your team by giving them the resources to make their communications motivating, influential and effective…

It’s not about training, it’s about changing.

You and your team will be able to immediately apply your new knowledge to make a positive impact throughout your organization.

Numerous research studies support the fact that there’s a link between employee satisfaction and customer satisfaction, and bottom-line dollars.

You need to get back to the bottom line—your people.

Lisa: “Communication conflicts often occur because there’s no perceived common ground. Every person is different. And it’s these differences that can cause communication barriers. When I come in I look at the root cause of those communication barriers. We work to customize a solution that transforms them from issues into opportunities. Small communication changes can make a global impact. These are the details that I pay attention to.”

The Voso Impact’s innovative communication training will dramatically improve your team’s relationships, inspiring collaboration and making way for an environment that your team can truly flourish in—to make every communication influential, motivating, and effective.

Experience the Voso Impact. Contact Lisa Voso at lisa@vosoimpact.com or at 206.714.9131.


An organization’s success depends on its people effectively communicating with one another.

email info@vosoimpact.com phone 253-517-5643